Policies & Faqs
Honey Hive Five will gladly accept returns and exchanges. Please contact us within 7 days of delivery. You will need to ship items back within 14 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please note we do not accept cancellations or returns on custom or personalized items.
Yes! Please send me a message me we will work out the specifics. Additional cost
I love custom orders. Don’t be shy in sending me a message, happy to
Yes! Please contact me for more details.
Turnaround, meaning when your item will ship, is approx 3-5 business days. All
items are made to order unless marked as ready to ship. If you have a
shipping concern or need a rush order please contact me and we will help if
at all possible.
Yes, please contact me for discounts.
I have had customers wash their bags in the delicate cycle of their washing
machine with success but we recommend hand washing or spot cleaning.
Press with an iron to remove any wrinkles
Our emails love to land in spam and junk boxes. Please check there if you can’t find one. If you are still having trouble please email me at firstname.lastname@example.org
Our messages love to go to junk/spam boxes. Check there if you can’t find a reply. If you still don’t see one please email me at email@example.com