Our Policy


Honey Hive Five gladly accept returns, exchanges and cancellations. Please contact us within 7 days of delivery. You will need to ship items back within 14 days of delivery. If you need to request a cancellation please do so within 24 hours of purchase.┬áBecause of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for: Custom or Personalized Orders. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Yes! Please convo me and we will work out the specifics. Additional cost
will apply.

I love custom orders. Don’t be shy in sending me a message, happy to

Yes! Please contact me for more details.

Turnaround, meaning when your item will ship, is approx 1-2 weeks. All
items are made to order unless marked as ready to ship. If you have a
shipping concern or need a rush order please contact me and we will help if
at all possible.

Yes, please contact me for discounts.

I have had customers wash their bags in the delicate cycle of their washing
machine with success but we recommend hand washing or spot cleaning.
Press with an iron to remove any wrinkles